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A 20-question self-assessment measuring coordination friction across five institutional dimensions. Score your organisation on a 0-100 scale and identify where governance drag concentrates.
How it works: Rate each question 1-5 (Very Low to Very High). Dimension scores scale to 0-100 and GCI is the average of all five dimensions. Use the scenario presets to explore typical institutional profiles.
Moderate Friction: Some coordination friction exists but does not severely impede operations. Targeted improvements in weaker dimensions can yield significant gains.
Rate each question on a 1-5 scale. Your GCI score updates in real time as you adjust answers.
Score: 60/100
Q1How clearly are decision-making authorities defined?
Q2How well are authority boundaries respected in practice?
Q3How transparent is the authority delegation chain?
Q4How quickly can authority disputes be resolved?
Score: 60/100
Q5How streamlined are approval processes?
Q6How predictable are escalation timelines?
Q7How few layers exist between request and decision?
Q8How well-documented are escalation triggers?
Score: 60/100
Q9How proportionate is documentation to institutional risk?
Q10How consolidated are reporting requirements?
Q11How automated are routine compliance processes?
Q12How low is the redundancy across compliance frameworks?
Score: 60/100
Q13How efficiently do teams coordinate across boundaries?
Q14How minimal is meeting overhead for coordination?
Q15How well do information systems reduce coordination cost?
Q16How low is duplication of effort across units?
Score: 60/100
Q17How well does governance capacity match institutional scale?
Q18How stable are governance arrangements over time?
Q19How well does the institution retain governance knowledge?
Q20How resilient is governance under operational pressure?