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Measures how far relational capital has been substituted by compliance mechanisms, the rate of depletion, and rebuild capacity. Rate each statement from Strongly Disagree (1) to Strongly Agree (5).
12 items
Shared purpose drives behaviour here more than financial incentives
Trust-based coordination has held steady or strengthened relative to compliance mechanisms over the last three years
When trust breaks down, the response typically involves repairing relationships rather than adding process
The institution achieves compliance through culture and shared understanding rather than monitoring
Coordination between teams happens primarily through relationships and direct communication
New initiatives typically build on existing relationships and networks rather than requiring new funding
When we lose key people, we rebuild capability through relationships and development rather than substituting with spend
The organisation relies on relationships and trust as much as or more than formal processes
Functions primarily produce value rather than monitor or enforce
Operational capacity has grown at least as fast as compliance capacity
Incentive structures reinforce intrinsic motivation rather than substituting for it
Core functions could continue effectively if external funding reduced by 30%
8 items
The institution actively invests in deepening relationships with key stakeholders
Relationship maintenance is budgeted and resourced, not treated as overhead
Former staff, alumni, and past partners remain positively engaged with the institution
The institution creates more relationships than it consumes in any given period
Partnership arrangements generate mutual value rather than being extractive
Community relationships have deepened over the past three years
The institution has explicit programmes for rebuilding trust after disruption
Relationship capital is discussed as a strategic asset in leadership forums
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