Friction Differential

Definition

The difference in effort, time, or cognitive load between taking the preferred action and taking an undesired alternative. When F > 0, the preferred action is easier. AoE designs maximise F by reducing friction on the preferred path and/or increasing friction on alternatives.

Formula

F = Eₙ − Eₚ (where Eₙ = effort for non-preferred action, Eₚ = effort for preferred action)

Example

Before PSC: applying for grants requires 200 hours of proposals (high friction). Alternative: not helping beneficiaries (zero friction). F is negative. After PSC: capital recycles automatically. F becomes positive.

Source

AoE Section 2.1

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Friction Differential

Definition

Formula

Example

Source

Related Terms from Architectures of Ease

Explore the Full Glossary

Friction Differential

Definition

Formula

Example

Source

Related Terms from Architectures of Ease

Explore the Full Glossary