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A failure mode where institutions use procedural compliance to generate legitimacy without substantive engagement. Consultations occur but don't influence decisions; participation is offered but not meaningful; processes are followed but outcomes are predetermined. Legitimacy laundering erodes trust by exposing the gap between procedural form and substantive reality.
A development agency conducts community consultations as required. But communities recognise the consultations change nothing—decisions are already made. The agency has laundered legitimacy through procedural compliance while destroying actual legitimacy through substantive exclusion.
Section 5: Five Failure Modes